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Adding New Documents
If you're already registered for our Paper-free service and would like to take advantage of our recent improvements, follow the instructions below.
Please note that you can take advantage of these improvements if you have any of the following:
- Bank accounts*
- Savings accounts*
- Credit Cards*
If you would like to register your other accounts for our Paper-free service;
1. First check that the account you want to register for Paper-free is added to your 'My accounts' page:
- Check the accounts you have registered by going to the 'My accounts' page (the screen you first see when you sign-in to Online Banking)
2. To add any other accounts that you have simply:
- Select the 'My accounts' option on the left hand menu
- Select the 'My preferences' option
- Choose the 'Add account' option and follow the on-screen instructions
- Repeat the process for any other accounts you want to add
3. To go Paper-free on your other accounts:
- From the left hand menu on your 'My accounts' page, select 'My Paper-free documents'
- Choose 'Document settings'
- Select 'online' as your method of delivery
- Click update
Find out more about our Paper-free service
*Some accounts are not eligible for this service. Find out which accounts are eligible

