Reward Current Account mobile alerting service

We know that keeping track of your money is not always easy, so we're offering a free mobile alerting service as part of the Reward Current Account.

If you choose to register for this service, we’ll send you a text message if you go into an unarranged overdraft. Then, every seven days or so after that, we’ll send you a reminder text if you remain in an unarranged overdraft.

An unarranged overdraft is an overdraft that you have not arranged with us in advance.

We’ll stop sending you texts when your account is back within your arranged overdraft or in credit.

You can register for the mobile alerting service through our online service, by phone on 08457 21 31 41, or in any of our branches.

Remember, it's a free service that could help you manage your Reward Current Account.

Some important information you need to know
1.  We will normally send unarranged overdraft alert texts from 8am–8pm Tuesday to Friday and 10am–8pm on a weekend.
2.  The mobile alerting service should be used to help you manage your Reward Current Account and not as a way of avoiding any unarranged overdraft fees that may apply.  You are still responsible for regularly checking your Reward Current Account balance.  The service is not immediate and it may take up to 2 days for your phone to receive the alert text message.
3. Within 24 hours of a successful registration, you will receive a welcome text confirming that the service is active. We’ll send only one confirmation text.
4. Texts cannot be re-sent.
5. For joint account holders, each customer wishing to register for the mobile alerting service will need to individually register.
6. Only one mobile phone number per account holder can be registered for the mobile alerting service on your Reward Current Account.
7. Bank of Scotland will not charge you for this service, but if you receive texts while abroad, your network service provider may charge you.
8.  It is your responsibility to ensure that the texts you receive are kept securely on your mobile phone.
9.  You can let us know if you change your mobile number through our online service or in any of our branches.
10.  If your mobile phone is lost or stolen, and you would like to cancel the mobile alerting service, you can do so through our online service, by telephone on 08457 21 31 41 or in any of our branches.
11.  You can cancel the mobile alerting service at any time through our online service, by phone on 08457 21 31 41 or in any of our branches.
12.  This service is only available for the Bank of Scotland Reward Current Account.