Paper-free Service

See how our paper-free service can benefit you.

You can now receive more documents online, giving you even greater choice and control.  You can register now for our Paper-free service.

Documents you can receive online:

• Credit card statements (including Notice of Default Sums)
• Credit card changes to account conditions
• Bank account statements and most letters
• Selected savings account statements

With our Paper-free service you can:

• Find your documents quickly and easily - they're stored securely online for two years
• Cut out the clutter and reduce your paperwork
• Save your statements into Microsoft Money or spreadsheet software (e.g. Microsoft Excel) 
• Print documents whenever you need a paper copy
• Save paper and help the environment

Join our 2 million customers who are already Paper-free

Your documents will look exactly the same as before, but will be available to you online instead of by post*.

Your documents will be held within 'Paper-free documents'. They'll be presented in html format, with the exception of Credit card statement inserts and general changes to Credit card account conditions, which will be displayed as a PDF (portable document format).

When new documents arrive, we'll alert you by email.  If you give it a try you'll soon be enjoying the benefits of our Paper-free service.  You can go back to paper documents at any time.

Already registered for Paper-free?

If you're already registered for Paper-free and would like to know how to go Paper-free on your other accounts with us, find out how by going to adding accounts to Paper-free

Not registered for Paper-free?

If you're not currently registered for our Paper-free service, why not give it a go; you can easily go back to paper at any time!  You can register now for our Paper-free service

Please note that to use the service you need an up-to-date email address.

*Some accounts are not eligible for this service.  You can check if your account is an eligible account