Bank of Scotland

Visually impaired

Bank of Scotland welcomes guide dogs in all branches. There are also a number of other particular aids that we can offer:

 

  • Leaflets in large print, Braille or on audio tape. These can be ordered in branches to be sent direct to the customer
  • Cheque book templates to simplify the writing of cheques
  • Bank note guide to help identify the value of bank notes
  • A cash machine diagram is available in Braille or Large Print. Both come with an interactive audio cassette which takes you step by step through services available e.g. taking cash out. All cash machines have a raised dot on number 5 of the keypad to help identify surrounding keys