Cash Machines

There’s a lot more to our cash machines than you might think. And of course, they’re open 24 hours a day, seven days a week.

Your Bank of Scotland Visa debit card gives you free-of-charge withdrawals from most cash machines showing the LINK logo – other machine owners may charge you for this service.
You can also use Bank of Scotland and Halifax cash machines for a range of other services:

  • Pay in cash and cheques
  • Get a mini statement – track your most recent transactions and know where you stand
  • Mobile phone top-up – a free top-up service for pay-as-you-go mobile users
  • Change your PIN – follow the step-by-step instructions if you want to change your PIN to something more memorable

View our branch/cash machine finder.  

Remember - help to prevent fraud by always shielding the keypad when you enter your PIN at a cash machine, or when you're paying with your card in shops.

You can also use any LINK cash machine to access your money, but other machine owners may charge you for this service.

International cash machine restrictions

The banking industry is suffering high levels of fraud through cash machines in other countries. To protect you and us we have strengthened our defences, which may cause some disruption to our service when you use your debit card in cash machines outside the UK. If you do have difficulties, you can try to use a different cash machine. The problems shouldn’t affect you when you use your card in shops or bureaux de change or at bank counters overseas.

We always advise you to have a range of currency options and take a few traveller’s cheques and notes when travelling abroad. We’ll be happy to explain our full range of  foreign currency options on 08457 21 31 41, or you can access our online ordering service.

If you are planning to travel overseas and use your debit card in cash machines please contact us for further information on 08457 21 31 41.

Need some more help?

If there’s anything you don’t understand or can’t find, please feel welcome to give us a call on 08457 21 31 41 8am-8pm, seven days a week.

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