Important Information

General
Banking Code
Bank Accounts
Ultimate Reward Current Account
High Interest Current Account
Moneyback Current Account
Credit Facilities
Privacy and security
Email
Cash withdrawals from ATMs
Travel Money
Transfer Service
Treasurers

General

This information is an overview of Bank of Scotland Ultimate Reward Current Account, Bank of Scotland High Interest Current Account, Bank of Scotland moneyback Current Account, Bank of Scotland Current Account, Student Current Account, Cardcash and Expresscash.  Each account has its own detailed conditions and you should read a copy of these before opening an account.

Bank of Scotland plc. Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ.

Banking Code
Bank of Scotland subscribes to the Banking Code.  Copies are available on request. Bank of Scotland is a member of the Financial Ombudsman Service.
For further information or to view The Banking Code, and for current competitive interest and charges information, visit the British Bankers Association website (opens new window).

To view PDF documents you will need the latest version of Adobe Acrobat reader (new window)

To read the PDF document with a screen reader please link to the Access Adobe website (new window)

For further information visit the Financial Ombudsman Service website at http://www.financial-ombudsman.org.uk (new window)

top^

Bank Accounts

Bank of Scotland is authorised for accepting deposits by the Financial Services Authority (FSA) and is entered in the FSA Register, register number 169628.  Details can be viewed at www.fsa.gov.uk (new window).

Bank of Scotland is licensed under the Consumer Credit Act 1974 by the Office of Fair Trading.  Further details of the Consumer Credit Public Register are available at www.oft.gov.uk (new window).

Bank of Scotland is a member of the Financial Services Compensation Scheme under the Financial Services and Markets Act 2000.  Where a customer has made deposits in a savings or bank account, payments under the scheme are limited to 100% of the first £35,000, subject to a maximum payment to any one depositor of £35,000.  This limit applies provided the insolvency or other default of the bank or firm concerned takes place after 1st October 2007.  Please note that accounts with Bank of Scotland include accounts in its divisions and trading names, for example, Halifax, Intelligent Finance and Birmingham Midshires.  Most deposits denominated in sterling and other European Economic Area currencies and euro made with offices of the bank within the European Economic Area are covered.  There are different levels of protection for other investments covered by the Financial Services Compensation Scheme.  Further details of the scheme are available on request.

top^

Bank of Scotland Ultimate Reward Current Account

The insurance cover and other services that come with the Ultimate Reward Current Account Benefits Package are renewed on a monthly basis and will end if:  (i) your Ultimate Reward Current Account is closed;  (ii) you fail to pay the monthly fee for the account; (iii) your account is changed to another type of account with us; (iv)  your residential address is no longer in the UK. Any other insurance policies that you have taken out yourself at a discount as part of the Benefits Package will not be affected.

top^

Bank of Scotland High Interest Current Account

Different rates apply to customers who do not pay at least £1,000 into their Bank of Scotland High Interest Current Account each month.

If you make payments of at least £1,000 a month into your account you will automatically qualify for higher credit interest rates and lower arranged overdraft interest rates. If payments of at least £1,000 a month are not made into your account over a two month period then you will lose this benefit until you pay in at least £1,000 a month for three consecutive months.

top^

Bank of Scotland moneyback Current Account

This account is no longer available to new customers.
Moneyback is only available on debit card purchases. 'Debit card purchases' means goods and services bought using the card or card account number.  The following debit card transactions do not qualify for moneyback - obtaining cash, foreign currency or traveller's cheques, the settlement of credit card bills, wire transfers of money orders, the purchase of stocks and shares.

To qualify for moneyback, you must make monthly payments of at least £1,000 into your moneyback Current Account.  If you miss two or more consecutive monthly payments of at least £1,000, you will not qualify for moneyback.  If after that you pay at least £1,000 per month for three consecutive months into your moneyback Current Account, you will re-qualify for moneyback on debit card purchases made after the start of the fourth month.  Moneyback is paid into your moneyback Current Account on each anniversary of account opening, or each anniversary of the date you re-qualified for moneyback, whichever is applicable.

top^

Credit Facilities

All credit facilities are subject to a satisfactory appraisal of status and financial standing and are only available to UK residents aged 18 or over.
Your account must be credited with cleared funds of £100 before we can send you a Visa Debit/cheque guarantee card.
Details are available on request from your local branch, or from Bank of Scotland. Head Office: The Mound, Edinburgh EH1 1YZ.
In calculating the EARs, no account has been taken of the introduction of further charges. We will work out how much interest you owe us for each day your account is overdrawn. We will charge any interest you owe us under the Bank of Scotland Current Account conditions at the end of each month. Interest is calculated daily and paid monthly.  All interest rates quoted are variable.

Privacy and Security
We may monitor and record telephone calls to help us provide a higher level of service.

Email

Please note that any data sent via email is not secure and could be read by others.

top^

Cash withdrawals from ATMs
Cash withdrawals are subject to available funds in your account. Some banks and building societies may charge for this service and may limit the amount you can withdraw at any one time.

Bank of Scotland plc. Registered in Scotland No. SC327000.  Registered Office: The Mound, Edinburgh EH1 1YZ.
Written quotations are available on request for all products and services from Bank of Scotland.  Credit available subject to status to UK residents aged 18 or over.

top^

Travel Money

For conditions applying to the Travel Money Service, please see our Travel Money section.

Switching Service
Transfers of multiple accounts - if you have more than one current account with your old bank, you may wish to transfer all your banking arrangements to Bank of Scotland.  We can transfer multiple accounts into one consolidated Bank of Scotland current account or, if you prefer to keep the accounts separate, we will do so on a like-for-like basis and treat each account as an individual transfer.
Payment dates for standing orders - when we receive the list of standing orders from your old bank(s), we will check the payment dates of each one.  Where a standing order is due within seventeen days we will not pay the amount until the following month and allow the old bank(s) to pay it.  The reason for this is that we give you ten days to check the information received and allow seven days for your old bank to act on our cancellation request.

Information is available in large print, audio and Braille on request, please call 08457 21 31 41 for details. You may contact us using Type Talk.

Calls to 0845 numbers from BT landlines will cost a maximum of 4p per minute. The price of calls from other telephone companies will vary.
top^