Managing Your Accounts

Whether you want to talk to someone face to face or manage your accounts online, it's up to you. You'll find details of all the ways to look after your account below.

We always aim to make managing your money as easy as possible. Whether you're out and about or you want information online, you can look after your finances 24 hours a day, seven days a week.

Helping you manage your money guide

• Online banking is a secure service where you can do everything from checking balances and payments to transferring money, and a whole lot more.
• Online banking gives you the option to receive your statements and some letters electronically, rather than by post.

Find out more about online banking
Sign up for online banking

• Call 08457 21 31 41 to register for telephone banking. This service is available 24 hours a day, seven days a week.

Find out more about telephone banking

• Use any of the thousands of Bank of Scotland and Halifax cash machines around the country. There’s more to cash machines than making withdrawals.

Find out more about using our cash machines

It's important to keep your PIN secure and private. We've put together some great tips for you – from how to choose your PIN to what to do if you've forgotten it. They're all here in our knowing your PIN guide.

If you want to send money abroad it's easy to do from a Bank of Scotland account – and receiving money from abroad is even easier.

Find out more about sending money abroad and receiving money from abroad

Is your income not enough to meet your financial commitments and reasonable living expenses? Bank of Scotland is committed to helping you find a way forward if you are struggling with your finances.

Find out how we can help

If there’s anything you don’t understand or can’t find, just give us a call on 08457 21 31 41 (lines open from 8am-8pm, seven days a week) or visit your local branch.